Show All Answers

1. Can you tell me more about Best Trash?

Best Trash LLC is a Texas-owned company that works in the Houston metro area and provides service to more than 200,000 customers with the potential to serve many more. Staff has decades of experience in the solid waste industry and has never lost a contract due to service issues.

2. I liked the service I had. Why is the City changing companies?

The City was able to receive a better service rate from another company to provide the same, if not better, trash service to residents. Waste Management’s offer would have increased rates, which would have increased your trash bill.

3. Will my trash costs increase?

No. The good news is with this new service, your rate will remain the same. That was another factor in switching providers.

4. What can we expect?

Change is never easy but Best Trash and Waste Management are both committed to making the process as smooth as possible. You can expect to start seeing the Best Trash bins delivered to your curb over the next few weeks, with service to start December 1. Waste Management will begin picking up its bins on November 29.

5. When do I need to put my trash and recycle bins out?

By 7 AM on your scheduled pick-up day.

6. What if I fill up my trash bin before trash day?

Good news! Best Trash will pick up trash bags (30-gallon bags or smaller) as long as they are next to the trash bins on pick-up day. 

Important Note: Limit is 10, 30-gallon bags.

7. Can I use my trash can I purchased?

You can use your old trash can as long as it is between 30-50 gallons in size. You will not be allowed to use your Waste Management bin because the company has to collect the bins.

8. Who can I call for more information?

For any trash-related questions, please call 281-420-5300. Representatives from the City of Baytown and Best Trash will be on hand to answer your questions.